For a Polimalk platform issue, contact shanakatharinda@gmail.com. Explain the screen you were using, what you expected to happen and the message you saw. A clear description is usually more helpful than sending the same request several times.
A question about a specific service
Contact the provider using the contact information they publish on their profile. Include the service and booking reference when discussing a confirmed appointment, a change of time, a price or repair arrangements. Polimalk support does not set an independent provider's charges or arrival time.
A platform report
If you can sign in, the Safety page contains the report form for misleading information, prohibited services and privacy concerns. You can also use the account mailbox for a platform conversation. These are not emergency messaging channels.
Account and privacy requests
Use your Profile for account-deletion controls. If you cannot sign in, follow the email process on the account-deletion page. Where possible, write from the email associated with your account. We need to check account ownership and any unresolved bookings before completing a deletion request.
Keep sensitive information out of messages
Do not send passwords, OTPs, bank details, identity-document photographs or medical reports in ordinary email or support notes. Describe the problem without those details. If an ownership check is needed, the administrator will explain the appropriate process. For immediate danger or an emergency, contact the relevant local authority or emergency service directly.